Fortifying Email Security for a Non-Profit Institution

The Challenge

A non-profit institution faced significant challenges in securing their email communications against cyber threats, including phishing, spoofing, and business email compromise (BEC) attacks.

  • High Frequency of Phishing Attempts: Both customers and employees were frequently targeted.
  • Risk of Financial Loss: The institution was vulnerable to significant financial loss due to successful email fraud.
  • Need for Robust Email Security: Essential to protect sensitive financial data from cyber threats.


RealBytes implemented an advanced email security framework to address these challenges:

  • SPF (Sender Policy Framework): Specified which mail servers were permitted to send emails on behalf of the domain.
  • DKIM (DomainKeys Identified Mail): Used cryptographic signatures to ensure email authenticity and integrity.
  • DMARC (Domain-based Message Authentication, Reporting & Conformance): Adopted a strict policy to reject unauthorised emails and provided comprehensive reporting on email authentication results.

The Outcome

  • Phishing Attempts: Reduced by 90%, significantly lowering the risk of email-based attacks.
  • Email Fraud Incidents: Virtually eliminated, protecting the institution from financial and reputational damage.
  • Customer Confidence: Significantly increased due to enhanced email security measures, leading to greater trust in the institution’s communications.
  • Financial Losses: Prevented potential losses from email fraud, safeguarding the institution’s resources.

By implementing these robust email security measures, RealBytes helped the non-profit institution fortify their email communications, protect sensitive data, and enhance customer confidence, ensuring the safety and integrity of their operations.

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