About Us

OUR COMPANY

At Real Bytes, we offer fully managed solutions, specifically designed to help your institution maximise the operational efficiencies your infrastructure can deliver. We provide support for devices, desktops, networks, servers and licensing, right through to end of life recycling and more. Ask us how we can help you today.

Real Bytes services customers from across Queensland, and we are proud to be a Redlands business. With our growing team of dedicated, knowledgable staff who care about our clients, we bring over 25 years of IT and business management experience.

With the combined experience from SMB, Large Scale Enterprise and government sectors, we are able to find a solution to any technical problem.

OUR SERVICES

Whatever the situation, our team can keep you moving.

IT PROJECT MANAGEMENT

Providing technical leadership, mentoring & guidance on (such as Wintel and Cloud) to coordinate, lead and manage the implementation of security remediation’s.

SUPPORT – ON & OFFSITE

Whether its a contracted support agreement or a once off. Our team can offer support remotely, or in person.

SECURITY & NETWORK MONITORING

Find the problem before it finds you. Using network monitoring we can ensure the security of your network & linked assets.

INSTALLATIONS – COMPLEX OR BASIC

From server and desktop installations to new software woes. We can install, upgrade and/or configure your new devices.

HELPDESK

Our helpdesk is staffed 24/7 with experience staff we pride ourselves on fix on first instance, The helpdesk team is the lifeblood of our business there is no job to big or small that they can’t fix.

NETWORK DESIGN AND IMPLEMENTATION

Customisation and creation of solutions not readily available on the marketplace. Our team work hard to ensure that you have a solution suited to your specific requirements and that implementation is both timely and cost effective.

BACKUP & RESTORE

Protect your data, before it’s too late. To avoid a data deleting attack, our team can set up regularly scheduled backups that will secure all of your data.

REPAIR – HARDWARE OR SOFTWARE

Technology inevitably breaks down, make sure this doesn’t cost your business significant downtime. Our team has the means to repair or replace your product at a time that suits you.

IT CONSULTANCY SERVICES

The world of technology is vast, ever changing and it can at times be confusing to navigate the various options available. This is where we are happy to step in, as the right advice can save you time and money in addition to improving your business’ overall functionality.

WE’RE COMMITTED TO DELIVERING SUPERIOR SUPPORT, SERVICE & ENGINEERING.

REAL BYTES. WE ARE IT.

MANAGED SERVICES

We offer three competitive monthly plans for businesses.

GOLD

  • Remote monitoring of all services & health of site (Server/Switch/UPS/Workstations)

  • Remote support services (Help with any issues remotely)

  • 24/7 Support

  • Onsite services

  • Setup & installation of all hardware and software

ENQUIRE

SILVER

  • Remote monitoring of all services & health of site (Server/Switch/UPS/Workstations)

  • Remote support services (Help with any issues remotely)

ENQUIRE

BRONZE

  • Remote monitoring of all services & health of site (Server/Switch/UPS/Workstations)

ENQUIRE
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