Education Services

We provide technical support services to a range of schools and educational institutions. Be it networks, computers, iPads, printers or consulting, we have the expertise and the experience to support you

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Experienced Technicians

Combining the extensive knowledge and training of IT systems professionals and years of experience working in schools, our technicians are equipped to solve any and all IT problems that arise. We also value communication between us and our clients, so our staff will always make sure you understand the problems and solutions we work through. At the end of every day on the job we send thorough reports to maintain a record and communication link between us and your school.

Network Monitoring and Maintenance

Networks in schools can be large and complex, with servers, switches, cabling and wireless access points to worry about. We can use tools to monitor what’s going on with every part of the system, from the domain controller to the endpoints, and the devices that connect to them. By the time you notice things go wrong, we already know about it and are working hard to fix it. The goal is always to minimise impact on teachers and students to facilitate an easy and uninterrupted learning experience.

Equipment Purchase Consulting

We provide consulting and support for computers, be they school purchased or under Bring Your Own Device programs. With so many options on the market, it helps to have people who can help you choose the best devices to support learning. We are a certified Microsoft Innovative Educator and have worked in the industry for over 25 years, so we know first-hand what works and what doesn’t in schools. We will help you get the right equipment in all areas of IT so you don’t waste time or money on sub-par solutions.

Training

We understand schools are there for their students, so in all aspects of our support we prioritise their learning. We work to support STEM programs to help set up the next generation to be able to utilise technology to its full extent.

Technology can be an amazingly useful tool for education if used effectively, so we also offer training for staff and teachers to enable them to completely understand how to use their equipment to build a strong digital pedagogy.

Certifications

  • All school technician staff hold Orange Card Server Administrator accreditation for State-Wide Service Delivery
  • All staff hold current Blue Cards
  • Microsoft Innovative Educators
  • Meraki Networking Associate

Equipment Purchase Consulting

We provide consulting and support for computers, be they school purchased or under Bring Your Own Device programs. With so many options on the market, it helps to have people who can help you choose the best devices to support learning. We are a certified Microsoft Innovative Educator and have worked in the industry for over 25 years, so we know first-hand what works and what doesn’t in schools. We will help you get the right equipment in all areas of IT so you don’t waste time or money on sub-par solutions.

Training

We understand schools are there for their students, so in all aspects of our support we prioritise their learning. We work to support STEM programs to help set up the next generation to be able to utilise technology to its full extent.

Technology can be an amazingly useful tool for education if used effectively, so we also offer training for staff and teachers to enable them to completely understand how to use their equipment to build a strong digital pedagogy.

Desktop and Laptop Computers

Computer labs, teacher and student laptops – we can help set up devices for every purpose in a school. We provide support for Windows devices from all major device manufacturers, including Dell, HP, Asus and Acer, and Apple devices as well. We have experience with supporting and maintaining One to One and BYOD programs

Tablets and iPads

It can be a hassle to deal with even just a few iPads in a school on your own, but with our expertise and utilisation of smart management systems, even hundreds of iPads can be corralled and controlled with ease.

Printers and Photocopiers

Imagine a world where your photocopier didn’t get stuck or break down half the time. We will help you to use the best hardware and software systems with your document management to ensure that downtime is minimised, and fixes can happen quickly and easily when required.

Projectors and Interactive Panels

Give your teachers the ability to show, not just tell their students what they are learning. Not only that, but with new interactive technology it is possible to write and draw on the screens, replacing the whiteboards of the past with flexible, powerful learning devices.

Mobile Device  Management

We utilise MDM platforms to monitor, control and track devices remotely. This allows us to ensure that your devices work and keep working with minimal downtime.

Windows Devices

Using extensive experience with the Windows Server and Active Directory, our team can support thousands of devices ranging from servers and domain controllers to computers for teachers and students.

Remote policy changes, installation or removal of app packages and antivirus monitoring are just some of the things we can do with remote management.

Apple Devices

We can help you purchase and manage a fleet of iPads in your school for both teachers and students. This can allow for remote monitoring, app installation and removal, settings and restriction modifications, and location tracking of every iPad in the school. We also can remotely manage Mac computers, so if you have a few Macbooks, or a whole fleet of Apple computers, we have you covered.

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